Aura Customizer
Getting started

Install and troubleshoot a Shopify product customizer

Enable the app embed, place the product block, assign a configurator, publish it, and diagnose a missing storefront widget.

Storefront installation flow
01Enable embed
02Place app block
03Assign product
04Publish and test
Recommended approach: The app embed loads shared code; the app block controls placement.

Enable loading and placement

The app embed and app block solve different parts of installation. The embed makes Aura assets available. The product block decides where the customer interface appears.

Connect a published configurator

A correctly placed block remains empty until the product is assigned to a configurator with a published snapshot. Draft-only changes are intentionally not served to customers.

Check the system in order

Verify the active theme, embed, block, product assignment, published version, and storefront response in that order. This narrows failures without introducing fragile theme workarounds.

Common questions

Why is the embed enabled but the widget is missing?

The product template may still need the Aura app block, or the product may not have a published configurator assignment.